Privacy Policy

Effective Date: June 7, 2025

The Digital Donkey (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or use our services. Your privacy is important to us, and we strive to handle all data transparently and responsibly.

1. Information We Collect

We may collect the following types of information:

• Name, email, phone number, company name

• Billing and payment details

• IP address, browser type, and device identifiers

• Uploaded documents or data related to your project

• Analytics data (e.g., browsing behavior, traffic sources)

We only collect personal information when we genuinely need it to provide a service to you. Information is collected by fair and lawful means, with your knowledge and consent, and we’ll always make it clear why we’re collecting it and how it will be used.

2. How We Collect Information

We collect data through:

• Website forms

• Cookies and tracking technologies

• Chat widgets

• Third-party tools such as Google Analytics

3. How We Use Information

We use collected information to:

• Contact you about your project or service

• Personalize your experience

• Process transactions and complete tasks

• Improve our services and conduct marketing

• Maintain, secure, and optimize our systems

We do not share personally identifiable information publicly
or with third parties except as required by law or with trusted service
providers (see Section 4).

4. Third-Party Services

We may share data with vetted providers to operate and
enhance our services, including:

• Stripe (payment processing)

• Make.com, n8n, Zapier (automation)

• Google Workspace (email/productivity)

• OpenAI, Gemini, Claude, LangChain, and similar AI platforms

These services are governed by their own independent privacy
policies. We recommend reviewing their policies to understand how your data may
be processed.

5. Data Retention

We retain personal data only for as long as necessary to
fulfill the service you requested, comply with our legal obligations, and
enforce agreements. What data we store is protected using commercially
acceptable means to prevent unauthorized access, loss, misuse, or disclosure.

Users may request access to or deletion of their data by contacting [email protected]

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request corrections, deletions, or data transfers

• Withdraw consent or object to certain processing activities

You are free to refuse our request for personal information, with the understanding that some services may not be available as a result.

7. External Links

Our website may contain links to external sites not operated by us. Please be aware we have no control over the content or practices of these third-party sites and cannot accept responsibility for their privacy policies.

8. Security

We implement reasonable technical and organizational measures to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy as necessary to reflect changes to our practices or legal requirements. The most recent version will always be available on our website, and your continued use of the site constitutes acceptance of any updates.