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Frequently Asked Question's

What is the typical implementation timeline?

Most systems 2 – 3 weeks. Custom deployments vary.

Do you replace internal teams?

No—we augment and enable internal teams, freeing capacity for initiatives of higher importance.

Can your solutions integrate with our legacy systems?

Yes—via native connectors, secure APIs, or a custom software bridge. We can integrate with various CRM, ERP, VoIP, and Line of Business applications.

Is on‑site training required?

Whilst you can request on-site training. It is not required. Most clients leverage our remote enablement program—complete with SOPs, Video tutorials, and a 14‑day hyper‑care window.

Is Post‑deployment support available?

Absolutely, You have the option to either retain us for continuous optimization and support or self‑manage using your internal team.

Can we pilot before full deployment?

Yes, before we perform the full deployment. You will be provided with a fully functioning prototype, which will be used for real world stress testing under your current workloads. This ensures that your team can get familiar with the new system and everything will run nice and smooth during the final roll-out.